Who we are
Our website address is https://visitnewfoundlandlabrador.ca.
Your privacy is important to us. This privacy statement explains:
What personal data is collected by the owner of this website or provided by you, through our interactions with you and your use of our website (nl.visitnewfoundlandlabrador.ca), apps and software
How your personal data will be used, where it is held, how long it will be kept and what your rights are.
Please read this privacy policy carefully.
Definitions and interpretation
In this privacy, the following definitions are used:
Data controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data processor, in relation to personal data, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.
“You,” “your,” or “data subject” means:
– Visitors to our website
– Subscribers to any service we offer through our site
– Users of our applications
– Prospective or existing clients corresponding with us by phone, e-mail or otherwise
Data controller, “we,” “us,” and “our” means:
Personal data means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
This definition provides a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and how organizations collect information about people. The definition incorporates, where applicable, the definitions provided in General Data Protection Regulation.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time. Please review this policy periodically for changes. If you do not accept the amended Policy, please stop using this Website.
Personal data we may collect from you.
We may collect and process the following data and personal information about you:
Personal Data, you provide us voluntarily
We collect the information provided by you to operate effectively and provide you with the best experiences with our Website, products and services. You provide some of this information voluntarily, this includes information you provide if you subscribe to our newsletter, register to use the App, download or register the App, enter into any transaction on the App or the Website, send us a query or feedback, purchase goods via the Website, participate in discussion boards or other social media functions on our site, promotion or survey, or when you report a problem with our Website.
This information may include your:
Travel destination, travel dates, class and number of passengers, how many people will accompany you, and your children’s ages.
WHAT INFORMATION WE DON’T COLLECT ABOUT YOU
Personally identifiable information
We don’t need and hence don’t collect any of the following information about you: your name, age, email address (unless you subscribed to our email list or created an account on our website), phone number, passport details, home address, etc.
Most information in our systems is non-personally identifiable, which means that even we can’t match specific records to specific individuals unless they signed up for an account. In this case, we treat this information with utmost respect and care.
Order and payment information
Because you pay to an airline, hotel or travel agency directly, we have no visibility of your order information, including, but not limited to: specific ticket bought, price paid, credit card number, etc.
Children
We do not offer any products or services for purchase by children. If you are under 16, you may use our Website only with the involvement of your holder of parental responsibility. We do not knowingly collect personal information from children below 16 without the consent of the child’s holder of parental responsibility.
Information you provide about others.
In providing personal data about other individuals (such as someone in whose name you are registering an account or subscribing to our marketing promotions), you represent that you have notified them of (i) the purposes for which information will be used, (ii) the recipients of their personal data and (iii) how they can access and correct the information. You further represent that You have obtained all necessary consents from them.
INFORMATION WHICH MAY BE MADE AVAILABLE TO US OR COLLECTED AUTOMATICALLY WITH THE USE OF COOKIES OR ANALYTIC TOOLS
We might get some information from our visitors by recording how they interact with our Website with the use of cookies, analytics tools, or obtaining data from third parties.
TECHNICAL INFORMATION, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION:
Device and connectivity information such as IP (Internet Protocol) address, unique device identifiers (such as the IMEI for phones), the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting “Device Information”;
Configuration data such as browser type, version and language setting, time zone setting, browser plug-in types and versions
Details of how you used our Website, such as your search queries. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page:
Log information, such as error reports, download errors, any problems you experience using our website and any phone number used to call our customer service number.
We do not match information collected automatically through cookies and analytics tools with other personally identifiable information you may have provided to us when you registered for our Products or submitted a form through our Website.
Travelling to Newfoundland and Labrador by plane is the most popular option for visitors. All major airlines fly into Newfoundland and Labrador. You can
arrive at St. John’s, Gander, and Deer Lake airports. Flying time varies based on weather conditions.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. The login cookies will be removed if you log out of your account.
An additional cookie will be saved in your browser if you edit or publish an article. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who do we share your data with
Your IP address will be included in the reset email if you request a password reset.
How long we retain your data
The comment and its metadata are retained indefinitely if you leave a comment. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where do we send your data?
Visitor comments may be checked through an automated spam detection service.
Terms and Conditions
Visit Newfoundland and Labrador is a travel metasearch website that finds and compare price on flights, hotels, car rentals and other services. On our websites, you can find suggested itineraries, accommodations, rental cars, flights, hotels, things to do, tours, and other activities.
We’ve built an extensive partner network to give our customers different accommodation choices, rental cars, flights, hotels, things to do, tours, and other activities. Our extensive flight network has hundreds of individual flight routes connecting travellers to Newfoundland and Labrador.
You agree to supply true, accurate and complete information on this website.
Visit Newfoundland and Labrador, and owners do not knowingly collect information from any individuals under 13 years old. We retain the right to deny you access to this website at any time.
The Site has security measures, such as “Secure Sockets Layer protocols”. This is to help prevent the loss, misuse, and alteration of information.
By submitting your email or other contact information, you agree to receive communication in connection with our service. You may receive email notifications of flights, hotels and other travel services that we and our partner offer. You agree to indemnify Visit Newfoundland and Labrador, owner, employee, and partner from any loss, liability, claim, demand, damage, cost, fees, and expenses arising or in connection with you accessing Visit Newfoundland and Labrador websites and other platforms.
Visit Newfoundland and Labrador offers you the ability to search, compare and book flights, hotels and other services with third-party websites from Visit Newfoundland and Labrador websites. We do not process transactions or process payments. The travel website you used for your booking does. You confirm, understand and agree that if you encounter any problems with your transaction or reservation booking, you will resolve this with your booking provider and not with Visit Newfoundland and Labrador.
Travel partners and booking services have their terms and conditions, privacy policies and cookie policies. Please read all terms provided by the Travel Partner and booking service. You agree to waive and release Visit Newfoundland and Labrador, its owner, partner, and employee, from all claims known or unknown now and in the future. If you encounter a problem using our website, please complete the contact form on the website, and we are ready to assist you.
We cannot guarantee to provide information which is current and accurate. You are responsible for determining whether the information provided is relevant to your circumstances. We created these policies and terms to give you confidence as you visit and use our website.
By accessing the Site, you and all legal entities agree to indemnify and give up your right to any legal action against Visit Newfoundland and Labrador, agents, suppliers and their respective directors, officers and employees from and against all actions, proceedings, costs, claims, liabilities, damages and expenses, legal fees arising from or about a breach of any terms and conditions or the use of this Site. Using our website, you agree not to take any legal action against the owner.
You are bound by these terms and conditions by accessing or using this website and any of Visit Newfoundland and Labrador platforms. Please read all of this agreement entirely before accessing this website content or services. Please do not use our website or services if you do not accept all of these terms and conditions. Visit Newfoundland, and Labrador may change these terms and conditions at any time. You agree to these changes by continuing to use this website. Please review this page each time you use this Visit Newfoundland and Labrador website and services.
Who we are (Identity of the data controller)
Visit Newfoundland and Labrador Inc. is a Canadian Corporation that works with multiple affiliate partners such as Travelpayouts, which operates a number of websites allowing you to search for airline tickets, hotel rooms, travel insurance, car rentals and other travel services.
Personal data we may collect from you.
We may collect and process the following data and personal information about you:
Personal Data, you provide us voluntarily
We collect the information provided by you to operate effectively and provide you with the best experiences with our Website, products and services. You provide some of this information voluntarily. This includes information you provide if you subscribe to our newsletter, send us a query or feedback, purchase goods via the Website, participate in discussion boards or other social media functions on our site, promotion or survey, or when you report a problem with our Website.
This information may include your:
Travel destination, travel dates, class and number of passengers, how many people will accompany you, and your children’s ages.
WHAT INFORMATION WE DON’T COLLECT ABOUT YOU
Personally identifiable information
We don’t need and hence don’t collect any of the following information about you: your name, age, email address (unless you subscribed to our email list or created an account on our website), phone number, passport details, home address, etc.
Most information in our systems is non-personally identifiable, which means that even we can’t match specific records to specific individuals.
Order and payment information
Because you pay to an airline, hotel or travel agency directly, we have no visibility of your order information, including, but not limited to: specific ticket bought, price paid, credit card number, etc.
Children
We do not offer any products or services for purchase by children. If you are under 16, you may use our Website only with the involvement of your holder of parental responsibility. We do not knowingly collect personal information from children below 16 without the consent of the child’s holder of parental responsibility.
Information you provide about others.
In providing personal data about other individuals (such as someone in whose name you are registering an account or subscribing to our marketing promotions), you represent that you have notified them of (i) the purposes for which information will be used and (ii) the recipients of their personal data and (iii) how they can access and correct the information. You further represent that You have obtained all necessary consents from them.
INFORMATION WHICH MAY BE MADE AVAILABLE TO US OR COLLECTED AUTOMATICALLY WITH THE USE OF COOKIES OR ANALYTIC TOOLS
We might get some information from our visitors by recording how they interact with our website using cookies, analytics tools or by obtaining data from third parties.
TECHNICAL INFORMATION, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION:
Device and connectivity information such as IP (Internet Protocol) address, unique device identifiers (such as the IMEI for phones), the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting “Device Information”;
Configuration data such as browser type, version and language setting, time zone setting, browser plug-in types and versions
Details of how you used our Website, such as your search queries. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page:
Log information, such as error reports, download errors, any problems you experience using our website and any phone number used to call our customer service number.
We do not match information collected automatically through cookies and analytics tools with other personally identifiable information you may have provided us when you registered for our Products or submitted a form through our Website.
User-Generated Content Term
User-Generated Content Term
Visit Newfoundland and Labrador put together user-generated content across Instagram, Facebook and other social media channels.
We Direct message the content owner, publisher, author or creator and request their authorization to repost their content.
When the content owner, publisher, author or creator responds by authorizing us, we feature the owner, publisher, author or creator’s works, social media channels and websites.
The following User-Generated Content Term outlines the Terms and Conditions governing all use by Visit Newfoundland and Labrador of the property, including but not limited to photos, videos, albums, and posts created or owned by the content owner, publisher, author, creator or third parties.
Use of authorized material may not begin before Visit Newfoundland and Labrador receives authorization from the creator and/or owner. The creator and/or owner acknowledge and consent with ( Go ahead #visitnewfiundlandlanrador ). This gives the authorization to use the creator and or owner’s material.
You, the content owner, publisher, author or creator, agree and acknowledgement that no compensation would be paid, given to or expected by the owner, publisher, author or creator or any other person or entity in consideration for this grant of rights.
The reference to the word “use” means and includes, without requiring any additional consent or approval from any person or entity and without incurring any liability to any person or entity resulting from Visit Newfoundland and Labrador use of the authorized material, the irrevocable right, to exhibit, distribute, advertise, exploit, transmit, reproduce, and or publish the authorized material by any means, media, or method now known or hereafter devised. Visit Newfoundland and Labrador is not obligated to exhibit, distribute, advertise, exploit, transmit, reproduce, or publish the authorized material by any means, media, or method now known or devised hereafter.
This includes, without limitation, print, broadcast, the internet, and social media. The creator and or owner agree that in using the authorized material, Visit Newfoundland and Labrador may, in its sole discretion can, identify the creator and or owner by name, username, image, photograph, or edit excerpt of the authorized material.
You agreed that the rights hereby granted to Visit Newfoundland and Labrador are not exclusive to Visit Newfoundland and Labrador but are unlimited as to time. Reference to Visit Newfoundland and Labrador includes Visit Newfoundland and Labrador and its associated and affiliated companies, agents, advertising agencies, and all of its interests.
You agree that no authorization other than this from the owner, publisher, author or creator is necessary to enable Visit Newfoundland and Labrador to use the content. Visit Newfoundland and Labrador agreement and acknowledge that no compensation will be paid, given to, or expected by the owner, publisher, author, creator, or any other person or entity in consideration for this grant of rights.