Your Trusted Guide for
Hassle-Free
Air Travel
Flight delayed, cancelled, or missed a connection? Know your passenger rights and let the experts claim the compensation you’re owed. No win, no fee. Covering Canada, USA, and Europe.
What Do You Need Help With?
Select your issue below and we’ll direct you to the right support, compensation claim, or passenger rights resource.
Check whether your delayed, cancelled, or overbooked flight qualifies for financial compensation under EU261, APPR, or other passenger rights regulations.
Lost, delayed, or damaged baggage? You have rights. Get help filing a claim for your luggage directly with the airline or through passenger rights legislation.
Flight delayed 3+ hours or cancelled without adequate notice? Start a claim. Airlines are required to compensate passengers under multiple national and international regulations.
Missed a connecting flight because of an airline delay, technical issue, or crew shortage? You may be entitled to compensation, rebooking, meals, and hotel accommodation.
Join the Air Passenger Help Facebook community ask questions, share experiences, and get advice from travellers who’ve successfully claimed compensation.
Know your rights before you fly. Canada’s Air Passenger Protection Regulations (APPR) set out what airlines owe you official government resource.
Common Flight Problems
We Help You Solve
Airlines have teams of lawyers to protect their interests. You should have someone on your side too.
Cancelled Flights
Check if your cancellation qualifies for compensation under EU261, UK261, APPR, or other passenger rights laws. Covers disruptions within the airline’s control.
Long Delays 3+ Hours
A delay of 3 hours or more at your final destination may entitle you to financial compensation, meals, accommodation, and rebooking assistance.
Unresponsive Airlines
When airlines ignore complaints, delay refunds, or refuse to respond to compensation claims our partners escalate on your behalf, including through legal proceedings if needed.
Missed Connections
If an airline-caused delay or cancellation caused you to miss a connecting flight, you may be entitled to compensation, hotel, meals, and a new flight at no extra cost.
Lost or Damaged Baggage
Under the Montreal Convention, airlines are liable for lost, delayed, or damaged baggage up to approximately $1,700 CAD. Get help filing your baggage claim correctly.
How to Claim Your Compensation
The entire process is handled on your behalf you only need to provide your flight details. It takes about 3 minutes to submit a claim.
Enter your flight number, date, and the nature of your disruption online takes about 3 minutes. No paperwork needed from you.
AirHelp checks your flight against EU261, APPR, UK261, and other passenger rights regulations to determine if you qualify for compensation.
All airline negotiations, paperwork, and legal proceedings are handled on your behalf. You’ll be updated throughout the process.
If successful, your compensation is paid directly to you. AirHelp only charges a fee if they win otherwise it costs you nothing.
Passenger Rights by Region
The compensation you’re entitled to depends on where your flight originated and which regulations apply. Select your region to start a claim.
The Air Passenger Protection Regulations (APPR) entitle Canadian travellers to compensation for delays, cancellations, denied boarding, and tarmac delays on flights to, from, or within Canada.
US Department of Transportation rules require airlines to compensate passengers for certain delays and cancellations. New DOT rules require automatic refunds for significant delays.
EU Regulation 261/2004 is one of the world’s strongest passenger rights laws covering all flights departing from EU airports, and EU airline flights arriving in the EU.
What Travellers Say
Real passengers who used Air Passenger Help to claim compensation they were owed.
“I had a flight from Toronto to London that was cancelled at the last minute, and the airline refused to refund me. I used Air Passenger Help to submit my case, and within a few weeks, they secured my compensation! Their process was simple, and I didn’t have to handle the airline’s excuses. Highly recommend!”
“My flight was delayed for over 5 hours, causing me to miss my connection. The airline ignored my emails, but after using Air Passenger Help to submit my claim, I got compensation without lifting a finger. The whole experience was smooth, and I was updated throughout the process!”
Missed Connection,
Delay, or
Cancellation?
Get assistance with missed connections, flight delays, and cancellations. Start the process to secure your compensation or refunds under passenger rights laws. The claim takes 3 minutes to submit and it costs you nothing unless we win.
Know Your Rights.
Claim What’s Owed to You.
Thousands of passengers every year leave money on the table because they don’t know their rights. In just 3 minutes, find out if you qualify and let the experts handle the rest.